FREQUENTLY ASKED QUESTIONS
We have answered our most commonly asked questions.
Boat Transport Preparation and Procedure
What Types of Boats Do You Transport?
Do You Have Experience in Boat Transport?
What Transport Methods Do You Offer?
How Do You Secure and Protect Boats During Transport?
How Far in Advance Should I Schedule Transport?
Do You Offer Tracking or Communication During Transport?
How Are Customs or Border Crossings Handled for International Transport?
How Do I Prepare the Boat for Transport?
What Preparations Do I Need to Make Before Transport?
Payment & Cancellations
How Is Payment Handled?
In some cases we require a deposit upfront, and the remaining balance can be paid just prior to delivery. We prefer payment via EFT just prior to delivery.
We usually invoice prior to collection and require payment in full prior to delivery with use of EFT.
What Is Your Cancellation or Rescheduling Policy?
We like to be flexible with our transport and will be happy to work around your timeline requirements, best to speak to our team to see what we can do to assist you in this area
Do You Offer Tracking or Communication During Transport?
We sure do, ring anytime for updates, photos and any other information you may want to know about your boats journey
What Happens in Case of Delays or Damage?
In the event of unexpected delays, we will keep you informed and work to minimize any inconvenience. If damage occurs during transport, our insurance coverage will provide the necessary protection.
Security & Peace of Mind
What Documentation Do I Need to Provide?
We may need a copy of your license, a letter of authority or even a receipt insome cases depending on the different aspects or location of your new boat.
Can You Provide References or Customer Reviews?
Sure can, check us out on Google or facebook for 3000 plus photos and reviews
What Sets Your Boat Transport Services Apart from Competitors?
Your boat is our livelihood, read our reviews or view our 3000+ photos on Facebook to see how we stack up against other boat transport companies that offer a similar service. Moving your boat with comprehensive marine cargo insurance and without damage is our top priority and a reputation we rely on, this isa what sets apart from other boat transport services.
What Happens in Case of Delays or Damage?
With 30 plus years in the industry andfull marine cargo insurance, you can rest assured that your boat is in good hands,
How Do You Secure and Protect Boats During Transport?
We use specialized equipment such as custom cradles, straps, and supports to secure your boat safely during transport. Our drivers are experienced in handling boats and follow strict protocols when securing your boat according to the manufacturers specified tie down points.
Do You Offer Tracking or Communication During Transport?
Yes, we offer real-time tracking and regular updates on your boat’s location and status through our online portal or direct communication with our team at anytime
General Questions
What Is the Estimated Transit Time?
With 5 trucks on the road at all times, this time is not as long as you may think, ring ahead to find out more
Are there Any Size or Weight Restrictions?
Our transport vehicles can accommodate boats of varying sizes and weights, but there might be limitations depending on local regulations and road restrictions.
There can be, let us work out any parameters or restrictions that may effect the transit of your new boat
Can You Provide a Detailed Quote?
30+ years experience relocating trailer boats up to 16m in length, big boats and luxury vessels up to 60ft Australia wide, quickly calculate the costs and plan for your boat move with one phone call.
What Types of Boats Do You Transport?
Trailer boats up to 16m in length, big boats and luxury vessels up to 60ft, jet skis and caravans
Do You Have Experience in Boat Transport?
Yes, we have over 80 years combined experience in transporting boats of various sizes and types. Our team is well-trained and knowledgeable in handling all aspects of boat transportation.
How Far in Advance Should I Schedule Transport?
We can work with 7 days notice, sometimes even sooner, ring to find out how quickly we can get started on your boat transport journey
What Transport Methods Do You Offer?
We offer specialised boat transport by road, we can offer a skippered service for boats too large for conventional road transport also
What Is the Estimated Transit Time?
Transit times vary depending on the distance and transport method, whether permits are needed and escort or oversize transport may effect this timeline, we are in Sydney, Melbourne, Adelaide, Perth and Brisbane multiple times weekly, so transit time may be shorter than you think.